\uD83E\uDD14 Problem
My telephone handset display (DND) next to the Available status
\uD83C\uDF31 Solution
The (DND) stands for "Do Not Disturb". It is enabled because your calls have been set up to go directly to voicemail. You can change that status by doing the following:
Open the Mitel client
Select the Settings icon
Select the Preferences gear icon ⚙
Select Call Routing
Change the setting 0 rings before incoming calls routed to voicemail
Change the settings to Forward the call to my voicemail after 3 rings
Save
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