\uD83E\uDD14 Problem 1
The SDA appears to launch in the taskbar, but the window itself won't appear.
\uD83C\uDF31 Solution
Usually this problem is when the SDA is pinned on the lower control bar.
Hover the mouse over the SDA icon symbol
Tap the alt key and space key at the same time to open the java pane
Select maximize.
Verified:
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\uD83E\uDD14 Problem 2
I’m double-clicking on the app icon to open Sierra, but nothing happens.
\uD83C\uDF31 Solution
Usually this problem is when the computer running the client is not connected to the USU network.
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