Page Comparison

\uD83E\uDD14 Problem

My telephone handset display (DND) next to the Available status

\uD83C\uDF31 Solution

The (DND) stands for "Do Not Disturb". It is enabled because your calls have been set up to go directly to voicemail. You can change that status by doing the following:

1. Open the Mitel client

2. Select the Settings icon

   Image Modified

3. Select the Preferences gear icon ⚙

   

4. Select Call Routing

5. Change the setting  0 rings before incoming calls routed to voicemail

6. Change the settings to Forward the call to my voicemail after 3 rings

   

7. Save

\uD83D\uDCCE Related articles

Verified: