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Margaret Winward

Margaret Winward

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The (DND) stands for "Do Not Disturb". It is enabled because your calls have been set up to go directly to voicemail. You can change that status by doing the following:

  1. Open the Mitel client

  2. Select the settings Settings icon

  3. Select the preferences Preferences gear icon ⚙

  4. Select Call Routing

  5. Change the setting  "0 rings before incoming calls routed to voicemail"

  6. Change the settings to forward Forward the call to your my voicemail after 3 rings

  7. Save

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