\uD83E\uDD14 Problem
Email address sending as A#@aggies.usu.edu
\uD83C\uDF31 Solution
Verify your settings in your mail client.
Outlook Instructions:
Verify your settings in your mail client.
Open Outlook
Select the Outlook drop-down menu
Select Preferences
Select Accounts under Personal Settings
Your E-Mail address should show as A#@aggies.usu.edu. Your account name should show as firstname.lastname@usu.edu. If it does not, edit the Account Description putting in the correct email address.
| Info |
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For some individuals there is an issue with your mail client on Macs. The email sent from address for some individuals is being set to their A#@aggies.usu.edu address instead of their Primary SMTP address of firstname.lastname@usu.edu or A#@usu.edu email address. This can affect services such as:
You may not notice the problem when you send an email, but it will cause problems with the programs that it is interacting with without notifying you of the issue. |
Additional Resources:
To set up your Outlook email on a Mac, review USU IT’s Knowledge Base article.
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