Box: Box Tools Error

Owned by LaLine Ray
Jun 22, 2023
1 min read

 Problem

If you keep getting a Box Tools or Box Edit (not Box Drive, that is something different) error popup that says something about it failing to validate a file download or error while trying to authorize the action, chances are your Box Tools background app is out of date.

 

 Solution

Go to this link and download Box Tools. Install it and see if it solves the popup issue. You might need to reboot.
https://www.box.com/resources/downloads

 

If you continue to have issues, contact the LIT team.

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